Communicating Effectively (The Briefcase Books) Review

Average Reviews:

(More customer reviews)In a world that prides itself on "efficiency," Lani's personable, professional treatment of over-all communication is truly EFFECTIVE. My copy of this handy handbook is filled with different colored highlighting, scribbling in the margins, and dog ears. The format is delightful for one who reads many books; the style makes one feel as if the author, Lani Arredondo, is right beside you, encouraging, smiling, touching--always teaching more fine-tuned ways of communicating.
This easy-read is a priceless blend of head and heart, mindset and skills. The play on "p's" makes for easy Practice! The part our perceptions play in our interactions sets the stage. Perceptions, personality profiles and pausing were keys for me. Lani leads the reader by conversational tone to understand how differences can be pluses when managed with understanding and skill. We are reminded to pause when confronted with less than positive folks.
Another strong point in this age of speed is the crisp format and the relevant tips for being brief. And bold. Lani confronts in a warm style the general fear of facing issues--glossing over, backing down, etc. She gives workable ways to help individuals and teams talk through to real solutions. The lively lessons on giving instructions and feedback are helpful for those who hesitate or barge in inappropriately.
"Communicating Effectively" builds logically from laying a foundation of understanding to getting the courage to be real and right on! When every job ad calls for "excellent communication" and "getting along with people," this book should be next to everybody's laptop--and bedside. It's next to mine and I'm still highlighting!

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Communicating Effectively shows busy managers how to combine proven techniques and strategies with the latest technologies for successful, results-directed interaction. Included are techniques for shaping positive perceptions, tips for giving instructions and corrective feedback, strategies for making your points in presentations and e-communications, and more.

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