Performance Management Review

Average Reviews:

(More customer reviews)There are probably a dozen or so books on this subject that are equally good, and I'm not sure that any book is significantly better than the others in that grouping.
I happen to like this book, and use it in my HR work and in my company. Its length and to-the-point style make it ideal for busy managers, and it is indeed about as practical as it can get.
Its strength though, is that it breaks out of some of the conventional thinking about performance management and appraisal. For example, it points out that performance problems can indeed be attributed to weakness in an employee, but may also be caused by problems in the actual system of work. In this respect it draws from systems thinking and takes into account some of the criticisms of Deming, Scholtes and others.
My favorite part has to be the idea of "no blame", and that the purpose of performance management and appraisal is not to punish or even to reward, but to identify barriers to performance, and work together with the employee to remove them, no matter where they come from. Since the goal is better individual performance which contributes to organizational performance, I think this is practical indeed.
There's a positiveness to this book. If you think performance management and appraisal are excuses to kick [behind] and blame people for failure, then don't get this book, get a whip and chair.

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You can achieve performance levels once thought unattainableÐbut only when managers and workers establish clear lines of communication, and understand how their jobs contribute to the goals of both themselves and the organization. Performance Management is the comprehensive guidebook on how to establish a communication system to get top performance and value from each employee. It will show you how to conduct goals-focused performance planning meetings and performance appraisals and foster a true commitment to success within each employee. A meaningful tool for stimulating workplace cooperation, Performance Management will benefit the employee, the manager, and the organization itself.

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