Operations Management Review

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(More customer reviews)I had the book I needed in time for the class at a GREAT price. It was a slightly different edition than I was looking for, but appears almost identical to the one needed.

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Supply Management Review

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(More customer reviews)This is the textbook that every Purchasing professional must have on the shelf. It is written by the gurus in the field that helped to define the profession and set standards by developing the professional certification requirements.
The book establishes common language to describe Purchasing core processes that are applicable across industry and organizational lines. Because of the common language it establishes it can be really helpfull for someone who has been in a single industry or organization for some time that wants to transition to another industry but only knows the terms from their previos field.
For example someone involved in government procurement wishing to transition to the private sector might find the book usefull. Furthermore, it is written in the same language as appears on the NAPM APP and CPM examinations.
I have used the book both in a Purchasing Masters Degree Program at St Marys College in California and also in a Purchasing Certificate Program offered by the University of Phoenix and the material and cases are always well received by the students. The cases in particular are good and provide a common ground for people who have used the book.
There are some other books out there and new gurus are emerging but for now this is still the best.
William J. Kohnen Instructor University of Phoenix

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The best-selling textbook presents a practical framework for students to apply how firms actually manage the enterprise-wide functions of purchasing and supply in today's business environment. New chapters have been added to the beginning and end of the text, to frame the new discussion of supply chain issues. The book has also been thoroughly updated to reflect the realities of purchasing and supply management in the digital age.

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Operations Management (McGraw-Hill International Editions) Review

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(More customer reviews)Stevenson's book on Operations Management gives the book on operations management by Knod and Schonberger a good run for the money,but the Knod and Schonberger book wins by a nose,in the opinion of this reviewer.This book has very good sections on location analysis and run-sign tests that are missing from the Knod and Schonberger book.Stevenson's treatment of the exponential smoothing model and its offshoots represents an improvement over the Knod-Schonberger book.The solution may be to use some of Stevenson's book as a supplement in courses in operations management.Perhaps one should buy both books if there is no financial constraint that is binding.

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This text surveys the field of operations in the services and manufacturing sectors. It provides enhanced coverage from the strategies of designing a product or service, through the processes and systems of making and delivering the product and controlling the operations. All the standard topics are covered with concepts and supporting examples, problems, cases and appropriate current news clips and readings. Stevenson highlights the very important role operations play in today's business world with concise coverage of concepts such as JIT, TQM and supply chain management with more thorough integration of services and increased use of real world examples. All basic quantitative techniques are presented, many in supplements that can be highlighted or bypassed depending on the course structure, and all are supported with step-by-step examples and solved problems, many including example solutions built into Excel spreadsheets. The text is the most widely adopted of any for the introductory course mainly due to the balanced coverage and clearly explained concepts.The text contains a balanced mix of newsclips from the popular press, classic readings, and short articles all highlight and support student motivation and understanding of the real-world applications and the pre-eminent importance of OM concepts in business today. A wealth of carefully tested and refined assignment material is included, from thoughtful discussion questions to conceptual "big picture" memo exercises, cases and operations tours, along with a complete set of problems. Text presentation is supported by more graphic illustrations than any other, using four colours for interest and function, as well as carefully chosen colour photos.

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Operations Management: Contemporary Concepts and Cases (Mcgraw-Hill/Irwin Series Operations and Decision Sciences) Review

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(More customer reviews)This book was required for one of my core business requirements. The fact that it is paperback makes it much easier to carry compared to hardback books. I purchased it online with Amazon. It was delivered promptly right to my door, packaged properly and the book enclosed was in shrinkwrap, so it was delivered in excellent shape. Although there is a lot of terminology, it is easy to read as the words are not too crowded or too small on each page. The diagrams are a good visual to enforce understanding of concepts and "handshake" icons besides paragraphs to remind us of the importance of people skills. In addition, there's a recommended site on the inside of the back cover for practice quizes which I highly recommend before taking an exam!

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Operations Management: Contemporary Concepts and Cases, is an ideal book for the instructor seeking a short text with cases.This book employs a cross-functional perspective, appealing to non-majors and practical for use in an MBA level course in operations management. The size and price of the book also make the text attractive for the cross-functional curriculum where students are required to purchase more than one text. The cases offer variety in length and rigor; and several are from Harvard and Darden. This mix makes the book appropriate for both undergraduates and MBA students.

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