Conflict Resolution Review

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(More customer reviews)I found this book to be of tremendous value. Conflict Resolution is an easy to read resource that is full of practical information that can be applied immediately on the job. It is not only a must-have for managers and supervisors, but also an essential resource for anyone who would like to have more effective relationships and live a conflict free life. Daniel Dana writes with a friendly and often humorus style and it is clear that he has a vast knowledge of this topic. He has a great ability to take a complex subject and make it simple and easy to use with specific "how-to" steps, and that really makes this book valuable to me. I have now successfully used the resolution approaches outlined in this book both in my profession as a consultant and trainer, and in a family conflict situation that was causing a lot of pain. Additionally, the ideas in this book have worked for me in both one-on-one conflicts and group conflicts. The bottom line - this works.

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Successful management depends on the ability to quickly and effectively manage conflicts. Conflict Resolution includes hands-on information for effectively communicating with employees, disciplining and even terminating employees, understanding and using organizational politics, and more.

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Negotiation: Readings, Exercises, and Cases Review

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(More customer reviews)This falls between the average "how to" and academic journal type articles. Great for classroom use, or for enterprising individuals who want to teach themselves about negotiation. Nearly all the authorities in organizational behavior and negotiation are included here. Nice variety of approaches to the subject. Exercises cover the range and include material on natural environment and on international negotiation. International material needs more, but gives good beginning frameworks. Exercises need teacher's manual (forthcoming?).

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Negotiation is a critical skill needed for effective management. Negotiation: Readings, Exercises, and Cases 6e takes an experiential approach and explores the major concepts and theories of the psychology of bargaining and negotiation and the dynamics of interpersonal and inter-group conflict and its resolution. It is relevant to a broad spectrum of management students, not only human resource management or industrial relations candidates. The Readings portion of the book is ordered into seven sections:(1) Negotiation Fundamentals, (2) Negotiation Subprocesses, (3) Negotiation Contexts, (4) Individual Differences, (5) Negotiation across Cultures, (6) Resolving Differences, and (7) Summary.The next section of the book presents a collection of role-play exercises, cases, and self-assessment questionnaires that can be used to teach negotiation processes and subprocesses.

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Social Conflict: Escalation, Stalemate, and Settlement (3rd Edition) Review

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(More customer reviews)This is a very comprehensive survey of conflict resolution theory. The bulk of the work focuses on conflict escalation and stalemate, leaving a noticeably smaller section on settlement at the very end. The information is readily applicable to analysis of community and international disputes. Thorough citation and summaries offer a rich resource for further reading.
I read this for an introductory, graduate-level class on Conflict Resolution Theory. I think this book would also be useful for students of international relations, industrial psychology, political science, sociology, and business management. John Paul Lederach's excellent book, Building Peace, would be useful to those wanting to know more about post-conflict settlement.

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Useful at both the undergraduate and graduate levels,Social Conflict has been the standard-bearer for brief, sophisticated coverage of all the key research on social conflict and its resolution from a psychological perspective. Dealing with interpersonal, intergroup, interorganizational, and international conflict, the new edition is thoroughly updated and offers additional content to address recent findings and world events. This text is a part of the McGraw-Hill Series in Social Psychology.

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